RV Rental FAQ — Know Before You Go

Family-owned and renting across Arizona since 2009 — rated 4.6 stars across 489+ Google reviews.

Live pricing is always one click away — check your dates at book.rvphx.com, free to look, about 3 minutes to reserve.

✅ RV Phoenix FAQ Menu

Deposits

A security charge is required for all rental units at the time of booking. This security charge is used to hold your reservation. The security charge must be made with a Visa, Mastercard, Discover, or American Express credit card. WE NO LONGER ACCEPT CHECKS.

Travel trailers require a security deposit of $200.

Toy haulers require a security deposit of $300.

Motor homes and the overlanding Jeep require a security deposit of $300.

If you cancel your reservation, we retain your security deposit.

In plain terms: the deposit is taken at booking to hold your reservation, released after a clean, on-time return (typically 3–10 business days), and retained if you cancel.

This security charge will be refunded after your trip when the rental unit is returned and deemed clean, undamaged, and gas and propane are "full". Final assessed charges and Security Deposits can take up to ten (10) business days to be finalized and or returned after your trip has been completed.

Cancellation Policy

The cancellation terms in your signed rental agreement govern your reservation. Our current policy:

A reservation and security charge is required to reserve the RV. If you cancel your reservation we retain your security charge (deposit). All reservations canceled within ten (10) days of the scheduled departure date will be charged the full rental amount to the credit card on file. In addition, any rental fees paid prior to departure are non-refundable at any point. This reservation and security charge is not transferable or refundable. Reservation and security charges must be made using American Express, Visa, Discover, or Master Card.

Reservations over special event dates such as Country Thunder, EDC, NASCAR race weekends, and similar events require a security deposit set per event — $300 for most events and $500 for EDC — plus fifty percent (50%) of all rental fees at the time of booking and the remaining fifty percent (50%) at the time of your pickup. Special-event reservations are subject to a stricter cancellation policy: ALL payments made on a special-event reservation are non-refundable from the moment they are made. If a special-event reservation is cancelled at any time, for any reason, RV Phoenix, LLC retains every payment made together with the full security deposit attached to the reservation. The ten (10) day cancellation window above applies to standard reservations only and does not apply to special-event reservations. This reservation and security charge is not transferable or refundable.

All cancellations must be made in WRITING — to cancel click here. There are NO exemptions to the cancellation policy.

Need to cancel your trip? Complete our cancellation form at www.CancelMyRV.com

Pickup and Return Times

All pick up appointments are scheduled the Sunday before the rental and we will contact you to schedule your pickup time via telephone.

  • Pickup is in the afternoon (Scheduled times between 3:00 PM - 6:00 PM)
  • Return is in the morning (Between 8:00 AM - 11:00 am)
  • We can accommodate earlier pickups or later returns (if the RV is available.) Additional fees may apply for early pickups and late drop-offs.

❓ What do I need to rent an RV?

Renting an RV is easy! Here's what you'll need:

  • A valid driver’s license
  • Be at least 25 years old for motorhomes and the overlanding Jeep, or 21 years old for travel trailers
  • A valid credit card for your reservation and security deposit
  • Full-coverage auto insurance that includes comprehensive and collision coverage for RV rentals

First rental? Start with the first-time RV renter checklist — everything above plus what to pack and how pickup day runs.

❓ How does RV rental pricing work?

Weekend Specials start at $295 for travel trailers, $595 for toy haulers, and $695 for Class C motorhomes, plus a $95 prep fee and tax. The base price covers the RV itself; some renters bring their own gear, while others add extras.

We offer a variety of optional add-ons like generators, kitchen kits, linens, delivery, and more. Nothing is required — choose what fits your trip. We're a one-stop shop for camping and RVing.

The exact price for your dates — with tax, before anything is due — is always shown live: check dates & prices at book.rvphx.com.

Note: If the RV is returned damaged or excessively dirty, additional charges may apply for repairs or deep cleaning.

❓ How much does it cost to rent an RV in Phoenix?

Most weekend trips land between $390 and $790 plus tax: Weekend Specials from $295 (travel trailers), $595 (toy haulers), and $695 (Class C motorhomes), plus the $95 prep fee. A refundable security hold applies ($200 for travel trailers, $300 for toy haulers and motorhomes — a hold, not a fee, released after your trip). Exact date-specific totals always show live before you book — see the full Arizona RV rental cost guide.

❓ Do you offer one-way RV rentals?

No — we don't offer one-way rentals. Every RV returns to the location it was picked up from. If we delivered it, we pick it up right where we set it up.

❓ What is the minimum rental length?

Three days. Our Weekend Special is built around it — and exact totals for your dates always show live before you book.

❓ Do you rent RVs by the month or for the winter?

Yes — monthly, multi-week, and winter-visitor stays are a big part of what we do. Each stay is quoted per trip so the rate fits the length: call 1-602-755-4808 and a real person will price your dates on the spot. Delivery and setup are available — we can set the RV up on the park site you've reserved. See monthly & temporary housing and snowbird & winter visitor rentals.

❓ How old do I have to be to rent an RV?

21 or older for travel trailers, and 25 or older for motorhomes and the overlanding Jeep. You'll need a valid driver's license — no special license is required to tow or drive any of our RVs.

❓ What is your holiday or special event pricing?

  • Holiday weekends: Weekend Special rate + $100, regardless of pickup day
  • Special events: Pricing varies by event. See our Country Thunder and EDC pages for details
  • Special event rentals require a per-event security deposit ($300 for most events, $500 for EDC) and 50% of the rental total at booking. Add-ons and waivers still require a 5-day minimum.
  • We do not rent RVs for Burning Man.

❓ Do you deliver RVs?

Yes! We offer delivery and setup to many campgrounds, homes, and event locations throughout Arizona. Pricing is based on distance and setup complexity.

Delivery must be arranged in advance. Let us know your destination, and we'll give you a custom quote! You can start your booking at book.rvphx.com and mention delivery, or call 1-602-755-4808.

❓ Can I go to Burning Man?

No. We do not allow any rentals to attend Burning Man or similar desert events. These environments are extremely damaging to RVs and violate our rental terms.

❓ Are pets or service animals allowed?

Pets are allowed in pet-friendly units only. The pet fee is $9 per pet per day, with a $35 minimum — it helps cover the extra cleaning. Service animals are always allowed in accordance with the law.

❓ What other fees do you charge?

  • Prep fee: $95 per rental — cleaning, inspection, and trip prep
  • Holiday weekends: Weekend Special rate + $100
  • Special events: per-event security deposits ($300 for most events, $500 for EDC)
  • Mileage: trailers and toy haulers have no per-mile charge (flat blocks apply over 1,000 miles); motorhome overage steps from $0.39/mile — full mileage details
  • Pets: $9 per pet per day ($35 minimum) in pet-friendly units
  • Delivery: quoted by distance and setup complexity
  • Early pickup and late checkout: optional paid upgrades, priced live when you schedule

Every fee shows in your live total before anything is due. Note: if the RV is returned damaged or excessively dirty, additional charges may apply for repairs or deep cleaning.

❓ What are your mileage charges?

Mileage fees vary by RV type:

  • Travel trailers and toy haulers: no per-mile mileage charge. Trips over 1,000 total miles add a flat $150 for each 250-mile block over 1,000 — so 1,001–1,250 miles adds $150, and 1,251–1,500 miles adds $300. Every trip stays under the 1,500-mile round-trip limit
  • Motorhomes: The weekend special includes 400 free miles, and each additional day you add includes 100 more. Overage is billed in steps: $0.39 per mile for the first 500 miles over, $0.69 for the next 500, $0.99 for the next — with rates continuing to step up for heavier overages
  • Overlanding Jeep: unlimited miles — no mileage charges

*We have a max limit of 1500 miles unless preapproved by our staff on all RV rentals (the overlanding Jeep has unlimited miles).

Every quote shows your included miles up front — check your dates at book.rvphx.com.

❓ Does the deposit go toward the rental cost, and when is it released?

No — it's a security deposit, held separately from your rental cost ($200 for travel trailers, $300 for toy haulers, motorhomes and the overlanding Jeep; special events are set per event). After your trip, we inspect the RV and release any remaining deposit once the RV is returned clean, undamaged, and on time. This typically takes between 3-10 business days.

❓ Do your RV rentals come with a generator?

Motorhomes and toy haulers come with built-in onboard generators, but use is not included by default. To run the generator, you must purchase the Unlimited Use Generator Add-On — a flat per-day rate billed for every day of your trip, with unlimited use once it's on.

Our travel trailers do not include built-in generators, but we rent portable generators that are RV-rated.

If you plan to dry camp or boondock, we strongly recommend adding a generator so you can run appliances and recharge the battery.

❓ Can I pick up an RV on Sunday or after normal business hours?

Yes — we're open daily, 8 AM to 8 PM, Sundays included. Pickups outside those hours can often be arranged for a small fee; schedule in advance so our team can approve it.

❓ How do I cool down the RV in extreme heat?

RV air conditioners are designed to cool the inside temperature to about 20 degrees lower than the outside. So, if it's 110°F outside, the RV may only reach 90°F inside.

In Arizona heat — especially when temperatures exceed 100°F — it's important to use the air conditioner strategically to avoid performance issues like frozen coils caused by excess condensation. When the unit is overworked or set too low for extended periods, it can freeze over, which means you'll have to shut it off for several hours to let it thaw before it will cool again.

You may also notice condensation dripping from the A/C unit onto the roof or down the side of the RV — this is completely normal. If you see water dripping inside the RV, it's often because the condensation tray is overflowing due to high humidity or a clogged drain line. This can usually be managed by turning off the unit for a bit to let it reset.

🔧 Best strategy for hot days:

  • Start early – If possible, get the RV home and turn on the A/C several hours before your trip.
  • Don’t set the thermostat too low – Keep it around 75–78°F.
  • Cycle the unit – Give the A/C breaks to avoid freezing up.
  • Close windows and blinds – Reduce heat entering the RV.
  • Use a proper power source – Plug into a 30-amp or 50-amp outlet.
  • Add a fan – Help circulate air throughout the RV.

❓ What if something stops working during my trip?

Call us at 1-602-755-4808 — a real person answers daily, 8 AM to 8 PM, and we'll do everything we reasonably can to get you back to your trip. Many issues turn out to be quick fixes we can walk you through right on the phone.

Here's the honest part, and we'd rather say it up front than have it surprise you: once you've left the valley, we can't guarantee on-site service or a replacement unit. We're one local family company, and the RV is in your care while you have it.

That's why the pickup walkthrough matters so much. Before you drive out of town, run every system you're counting on — air conditioning, fridge, water pump, water heater, generator, slides. In our experience that catches nearly every problem renters run into, and anything we find is far easier to fix in our lot than at your campsite. It's also why we keep newer units and inspect every one before it goes out.

❓ Do you allow smoking?

No smoking is allowed in any of our RVs — this includes tobacco, marijuana, and vaping. Evidence of smoking will result in a loss of deposit and cleaning/damage charges.

❓ What if I'm planning to boondock, dry camp, or do dispersed camping?

If you plan to camp without hookups (known as boondocking, dry camping, or dispersed camping), we strongly recommend renting a generator.

Without a generator, you won't have a way to recharge the RV's batteries, which power essential systems like lights, the water pump, and other 12V features. Air conditioning and microwave use also require 120V power, which is only available with shore power or a generator.

You're welcome to use your own generator, but we recommend renting one of ours, as they're properly rated and set up to work seamlessly with our RVs.

Planning the trip itself? See RV camping within 2 hours of Phoenix and our verified Phoenix dump-station guide.

❓ Can I make changes to my reservation?

Because our RV fleet is frequently moved between multiple locations to meet customer demand, even small changes can affect our entire logistics schedule. This is the main reason why we have strict policies around reservation changes — to ensure we can deliver a smooth experience to every renter.

We do not allow changes to rental dates once a reservation has been made. Additionally, add-ons cannot be changed within 10 days of your scheduled departure date.

To request any add-on changes, please respond directly to the email invoice we sent you. This helps us match the request to your booking and creates a paper trail confirming that changes were submitted at least 10 days before your trip.

All changes must be made in writing at least 10 days prior to your departure — no exceptions.

❓ Can I leave a vehicle there when I pick up the RV?

At our East Valley location, you're welcome to leave one personal vehicle while you're on your trip. Street parking is free, but if you'd prefer to park in our gated and fenced lot, we offer that option for a small fee.

Please note: Parking is only allowed at our East Valley location. None of our other rental locations offer vehicle parking. All vehicles are left at your own risk — please remove valuables and ensure your vehicle is locked.

❓ Can I look at the RV before I rent one?

Due to high demand, our RVs are frequently on the road or moved between multiple locations to fulfill reservations. Because of this, we do not allow in-person previews.

However, we do provide full walkthrough videos on our website for each RV so you can explore them in detail before you book.

❓ Do I need a special license to drive or tow an RV?

No special license is required! A valid, regular driver's license is all you need to drive or tow any of our RVs. We'll provide a walkthrough and instructional videos so you feel confident before hitting the road.

Want the full picture — tow ratings, published dry weights, and hitch basics? See towing an RV rental in Arizona.

❓ What comes with the RV I rent?

All rentals include:

  • Fresh water hose
  • Sewer hose for dumping black and grey tanks
  • Electric hookup cord
  • Toilet paper rated for RV plumbing
  • Gray and black tank chemicals

Please note: We do not include cookware, dishes, linens, pillows, towels, stabilizer pads, or leveling blocks. If you need these, check our add-on section during booking.

❓ What are the RV return expectations?

RV return time is 11:00 AM on your scheduled return date. Please return the RV on time to avoid late fees. Propane does not need to be completely filled — just returned at the same level it was at pickup (unless you purchased the Propane Refill Add-On).

Wondering where to dump the tanks on the way home? See the verified Phoenix dump-station guide — or ask about tank dump service as an add-on.

❓ Can we pick up earlier than 3:00 PM on our pickup day?

Standard pickup time is after 3:00 PM.

If you'd like to guarantee early access, we recommend booking one extra day at the beginning of your reservation. This is the best way to ensure the RV is ready in time and gives you a chance to get familiar with the RV before your trip.

We usually send out a special early pickup offer (for ½ day's rate) on the Sunday before your trip, if the RV is available.

If the RV is not booked by another customer the day before your trip — we may offer early pickup starting at 9:30 AM for a discounted rate. This offer is never guaranteed.

❓ Where can I rent an RV near Mesa, Gilbert, Chandler, or the West Valley?

We have seven pickup locations across Arizona, so you hitch up close to home: our East Valley lot at Country Club & Baseline is right in Mesa (10–20 minutes from Gilbert and Chandler), Queen Creek has its own lot at Ellsworth & Germann, and the West Valley lot at 75th Ave & McDowell serves Glendale and Peoria. See all pickup locations — or ask about delivery, quoted by distance.

❓ Can I tow something with the motorhome?

Yes — but only certain types of towing are allowed.

We allow towing of small, lightweight trailers (like for ATVs or small cargo). The maximum tow weight is typically 3,500 lbs. We do not allow towing of other vehicles.

To tow, you must select the Towing + Hitch Add-On ($15/day), which includes our adjustable hitch that must be used with your setup.

This fee also applies if you plan to use the receiver hitch for bike racks or cargo carriers. If you don't select this add-on, the hitch receiver will remain locked and unusable.

Free Entrance Days in the National Parks

The National Park Service waives entrance fees on several days each year — typically Martin Luther King Jr. Day, the first day of National Park Week in April, the NPS birthday in August, National Public Lands Day in September, and Veterans Day.

The current year's dates are listed at www.nps.gov/planyourvisit/fee-free-parks.htm

❓ What kind of insurance coverage do I need?

All renters must have full-coverage auto insurance that includes comprehensive and collision coverage for RV rentals.

If your personal policy qualifies, you're all set. If not, for RV rentals you can purchase coverage through our partner — rates usually range from $29–$59/day depending on the RV. For the overlanding Jeep, we verify your own full-coverage auto policy before pickup — call us at 1-602-755-4808 with any coverage questions.

❓ What if the A/C can’t keep up in extreme heat?

In high temps (especially 100°F+), it’s important to know that most RV air conditioners can only cool the interior to about 16–22°F below the outside temperature. This means your RV may stay in the mid-80s or 90s inside during peak heat.

To help your A/C work more effectively:

✅ Park smart – Look for shade, use awnings, and avoid direct sun
✅ Block the sun – Close all blinds and use reflective window covers if you have them
✅ Ventilate wisely – Open windows or roof vents early or late in the day for airflow
✅ Pre-cool – Turn on the A/C early in the morning, before the heat builds up

🚫 IMPORTANT NOTICE: Avoid driving during peak heat – Traveling in the afternoon when it’s hottest can make the RV harder to cool and stress the system

Trip Location Restrictions

  • RV Phoenix LLC has a distance (mileage) restriction on RV rentals. No RV trips are allowed to exceed a maximum trip limit of 1500 round trip miles unless pre-approved by management (the overlanding Jeep has unlimited miles)
  • RV Phoenix LLC does NOT allow any of our rental units to travel to BURNINGMAN. An $8,000 rental agreement breach fee will be charged to the card on file if the unit is found to have gone to Burningman.
  • RV Phoenix LLC does NOT allow any of our rental units to travel to MEXICO or out of the Country.

🔥 Burning Man Festival Disclaimer – RV Rentals

IMPORTANT NOTICE:

RV Phoenix LLC does NOT permit any of its rental RVs, motorhomes, campers, trailers, toy haulers, or overlanding vehicles to be taken to the Burning Man Festival or surrounding areas during the event period.

Due to the extreme conditions, dust damage, and increased wear and tear associated with the event, taking any rental unit to Burning Man is strictly prohibited and constitutes a material breach of the rental agreement.

By signing your rental agreement, you agree that:

  • You will not take the RV to Burning Man under any circumstances.
  • If it is discovered—before, during, or after the rental period—that the RV was taken to Burning Man or used in connection with the festival, regardless of your verbal or written statements, you will be charged an $8,000 rental agreement breach fee.
  • This fee is in addition to any costs related to cleaning, damage, recovery, towing, or loss of use due to event-related conditions.
  • We reserve the right to verify vehicle location through GPS tracking, geofencing, photographic evidence, or online activity.

This policy is strictly enforced. If you are attending Burning Man, please do not rent from us.

❓ Can I take an RV to the Albuquerque Balloon Fiesta?

Honest answer: usually you shouldn't rent it from Phoenix. The Balloon Fiesta runs nine days every early October in Albuquerque, New Mexico — about 7 hours of driving each way from Phoenix, roughly 850–930 miles round trip before you drive a single local mile. If you're flying into Albuquerque for the event, you'll be better served renting from a local Albuquerque outfit that delivers to your campground near the event — that's the truth, and we'd rather you have a great trip.

If you're an Arizona resident who wants to road-trip there and back, we can absolutely do that: out-of-state travel is allowed and the trip fits inside our 1,500-mile limit. Plan a longer rental — on a motorhome, roughly 10 days includes about 1,000 miles (400 base + 100 per added day), so expect some mileage overage on top. Also plan your camping early: on-site RV spots at Balloon Fiesta Park sell out months ahead (2026 sold out entirely, with the waitlist closed).

Ready when you are

Pick your dates and you'll see every available RV and the exact price, with tax, before anything is due.

Check Dates & Book

Questions? Call (602) 755-4808 — a real person answers.